Toby the dog used to be part of a pair.
"Toby's a different dog now. When Reba was here they used to wrestle and run around. Now all he does is sit on the porch," owner Gilbert Angelle Jr. said.
Both dogs got out of the yard last week. They were missing for three days when Animal Control called.
"They told us our dogs were at the Williamson County Regional Animal Shelter," father Gilbert Angelle said.
"We were relieved to know they were there. We thought, 'Gosh we were able to go get them, the system works.' The system does not work; it's very broken," Mitzi Angelle said.
At the shelter, Gilbert and his daughter Sarah were given the run around.
"I felt like they did not know what the heck they were doing," Gilbert said.
Sarah identified Toby, but after searching, their other dog wasn't located.
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We'll miss you, Reba
 One family is upset after their dog was euthanized after three days at the shelter.



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"She came out and said 'Daddy, Reba's not there. I said 'What? How could she not be here, she's checked in here,'" Gilbert said.
After hours of searching, Angelle was given some bad news.
"She lost eye contact with me, sat down, and she said 'I hate to tell you this, but we euthanized Reba this morning.' And I couldn't believe it. I said, 'You euthanized a pure bred black lab that is totally adoptable. That doesn't make sense,'" he said.
Shelter procedures say that stray animals without identification should be held for a minimum of three days, not counting the day of impoundment.
By these standards, Reba had technically only been there two days.
"It was a nightmare. A nightmare that all of us pay for in this county and somebody certainly is accountable for that," Mitzi said.
County spokesperson Connie Watson says the lab was trying to dig out of the cage and not getting along with other animals.
"Reba sleeps in a kennel in the garage every night. It doesn't make any sense," Gilbert Jr. said.
Plus, the shelter's computer listed Reba as an eight-year-old dog. Reba was just two. The family hopes Reba is still out there, but also that their story can serve as a lesson to others.
"This could happen to anybody, and to people who might be missing their dog just be aware and love your dog," Gilbert Jr. said.